This Privacy Notice explains how soi72 ("we", "us", "our") collects, uses, and protects your personal data when you visit our store, make a reservation, or place an order.

1. Personal Data We Collect

When you place an order, register an account, or book a table with us, we collect personal data necessary to serve you, including your name, mobile phone number, email address, delivery address, order details, and special instructions.

2. How We Use Your Information

We process your personal data strictly for order fulfillment, delivery coordination, customer support, table reservations, order status updates (via SMS/Email/WhatsApp), and to comply with statutory accounting requirements.

3. Data Retention & Service Package Obligations

We retain your personal data for as long as you maintain an active account, registered membership, loyalty rewards balance, or active service packages/vouchers with us. Following account closure, membership termination, or full package redemption/expiration, your personal data enters a 30-day retention buffer period before being permanently purged or anonymized, except where longer retention is strictly required by statutory tax or financial record-keeping laws.

4. Your Rights under Singapore PDPA

Under the Singapore Personal Data Protection Act (PDPA), you have the right to request access to your personal data held by soi72, request corrections to inaccurate records, or withdraw your consent for marketing communications at any time. To exercise your rights, please contact our store or submit a request to our Data Intermediary DPO at dpo@zaroid.com.

5. Data Sharing & Third-Party Processors

We do not sell your personal data. We share your information only with trusted third-party service providers (such as payment gateways including Stripe, HitPay, PayNow, GrabPay, Allinpay, and delivery fulfillment partners) strictly as necessary to execute your order.

6. Role of OrderZ as Data Intermediary / Processor

soi72 is the Data Controller / Organisation responsible for your personal data. OrderZ provides our cloud infrastructure and acts as our Data Intermediary / Processor under our Data Processing Agreement. OrderZ processes your data strictly under our instructions to power our storefront and POS system.

soi72 relies on OrderZ's standardized Privacy Notice compliant with Singapore PDPA and global privacy regulations.

Store Details

Address

Phone

Our Location

Store Hours